Employer Account Actions
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      2. Using Poppins Payroll
      3. Employer Account Actions

      How do I cancel my services?

      These are the steps to close your account on the Poppins website:

      1. Go to the Next Payroll tab and make any necessary adjustments to your employee’s last payroll. Any amounts in Next Payroll will be paid to your employee even after your account is terminated. 
      2. Go to Settings->Add/Remove Employee and enter your employee's termination date. This cannot be a past date. 
      3. Go to Settings->Cancel Account and select a termination date that is not in the past.
          • You have the option to elect current quarter and year-end services. These services are included for active clients and are optional add-on services for inactive clients.  
          • If you elect these services, we will charge $49 for the quarter-end reporting and $110 for year-end reporting and document preparation, but you will no longer pay the monthly fee.
          • If you terminate your account without having us perform quarter-end and year-end services, you will still be liable to submit quarter-end taxes yourself. 

      Note: You will continue to have access to your Filing Cabinet after you terminate your account.

       

      If your situation changes in the future and you need our service again, you can always reactivate your account online!